State Farm® Insurance Agent Beatriz Quezada
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Victoria Morell
October 24, 2024
"Went in today and Catherine helped me within seconds. She helped me with everything I needed and left with my papers. She’s excellent!"
Bill Kiang
October 14, 2024
"Professional customer responses!"
"Thank you Bill for your input. My team enjoys working with you. Thank you for your loyalty, Beatriz Quezada"
Tim Nguyen
October 11, 2024
"I was impressed with Catherine Nguyen professionalism and customer service. She spends a great deal of time to explain all the information and benefit based on what I need. The staffs at this office were super friendly. I highly recommend them to anyone looking for an insurance agency that puts customers first."
"Thank you Tim for your feedback. My team enjoys and strives to make our customers feel like at home. Sincerely, Beatriz Quezada"
Trine Nguyen
October 11, 2024
"Catherine Phuong Nguyen did an outstanding job of researching my new auto policy for the best price. She is always available to answer questions and helps in any way she possibly can. Great customer service!"
"Thank you Trine for your precise input on how you were helped. We continuously monitor any feedback to allow for improvements. Thank you for your continuous business. Sincerely, Beatriz Quezada"
hanny labastida
October 11, 2024
"Great customer service. As always, Gerry was very helpful."
"Hello Hanny, Customer like you help us be better every day. Gerry is a very personable team member. Thank you for your loyalty. Beatriz Quezada "
Cindy Phan
October 11, 2024
"Catherin Nguyen is friendly, nice, she answered all my questions quickly and completed all my requested. I have a as my agent more than ten years. she is very helpful, I highly recommend her to you."
"Thank you Cindy for your detailed input. Catherine really enjoys working with you. Sincerely, Beatriz Quezada"
Emily Nguyen
October 11, 2024
"I'm writing to review for Catherine Phuong Nguyen on behalf of Naomi Nguyen. Catherine has been a wonderful help for my insurance questions and needs. She is a knowledgeable and diligent representative; she goes above and beyond to ensure that my family and I have our concerns addressed. I feel confident and assured to having Catherine as part of my StateFarm team."
"Wow Emily, thank you for lending help to Naomi to make sure her voice was heard. and other that visit us here can read about Naomi's experience at my office. We appreciate customers like Naomi. Catherine appreciate working with her. Sincerely, Beatriz Quezada State Farm Agent"
Gia Flores
October 10, 2024
"Fast and Great service."
"Thank you Gia for the key words. These days while customers expect the best, it has to have the elements of quick response time and great service. On behalf of my team thank you for letting other know the high standards we have at my office. Sincerely, Beatriz Quezada State Farm Agent "
Andy Phan
October 10, 2024
"Catherine always takes time to help me promptly and resolves my questions satisfactory whenever I call or email her. She is my best insurance agent."
"Thank you Andy, we appreciate the kind input. Catherine makes time to be thorough at the same time being accurate. We appreciate you as our loyal customer. Sincerely, Beatriz Quezada State Farm Agent "
Vineet Natt
October 9, 2024
"Ive been with Beatriz as an insurer gor two years. Shes never once answered the phone by herself. I was in an accidenr recently and she did not answer when i called about asking where to take my var for repair. She is terrible as an insurance agent and i know for a fact her reviews on Google have been inflated by her family members. She sucks. Ill be reporting her to statefarm soon as well."
"Dear Vineet, Thank you for taking the time to share your feedback. I’m truly sorry to hear about your recent experience and understand your frustration. My goal is to provide the best possible service to all my clients, and I regret that I did not meet your expectations during this difficult time. I appreciate your feedback and understand that navigating the claims process can be challenging. As your insurance agent, the primary role of my Agency is to help you understand your policy and to make recommendations to be adequately covered as well as assisting you in initiating the claims process. However, I’m here to support you and provide guidance on how to effectively communicate with the claims department. State Farm is structured in a way that the claims processing team is separate from the Agency office. I want to clarify that while I strive to answer all calls personally, there are occasions when I may be unavailable due to ongoing client meetings. I have a stellar licensed team that is available and more than happy to provide you with a required response right away. It is important to note that all reviews are based on genuine experiences from my clients. My goal is to provide excellent service to everyone, and I take all feedback seriously, as it helps me improve. Members of your family have been clients at my office for several years. It is important that every member of your family, especially you in the situation that you explained, continues to experience the high standards that I hold with all my customers, which consists of timely responses,, with much care, empathy and expertise. If you are still in need of assistance regarding your communication with the claims team or any other concerns, please feel free to reach out to me directly 408-295-7000 or text this same number to schedule a time to call you back. I am here to help and would like the opportunity to resolve any issues you may have. Thank you again for your feedback. Sincerely, Beatriz Quezada State Farm Agent "
Leslie Alvarez
September 27, 2024
"I’ve been with State Farm for some time now and Cathy has been very helpful along the way. Anytime I have a question she is always willing to talk and help me navigate my inquiries."
"Thank you Leslie, for being specific and granting us a high rating. You said it accurately "navigating inquiries". Cathy is stellar at navigating our State Farm System to provide accurate and prompt responses. Cathy's system skills along with her passion for service is what customers like you see in my office. Sincerely, Beatriz Quezada State Farm Agent"
Pauline c
September 12, 2024
"I am so grateful for this office. Catherine Martinez has been my agent helping me process my coverage in multiple areas. She’s always so pleasant, helpful and goes above and beyond service. I highly recommend this office to anyone in the area. They do such an excellent job going over policies thoroughly. An honest and superb office with customer service!"
Rhoda Wolfskehl
September 8, 2024
"Very helpful and Cathy was patient with us throughout the process."
Marc Palmquist
September 3, 2024
"We've been State Farm customers since 1979 and have been completely satisfied with the policies and services related to all of our insurance needs. We've been dealing with this agent since our previous agent retired more than 10 years ago, and have found the service and attention to detail to be of the highest standard. We've always been able to make immediate contact and have had all of our needs handled swiftly and with highly professional competence. Most importantly in today's insurance market with its instability resulting from the costs associated with wildfires and storm damage; we have complete confidence in the coverage of our home, autos and property."
juan Hernandez
August 31, 2024
"I have had a hard time with my insurance needs in the past but the team at state farm really helped me out. I was lucky to speak to Gerry and he knew exactly how to help me. He made sure that I knew all the facts and he did not leave anything out, he was a great help."
Julissa Rosales
August 30, 2024
"Catherine is a top an agent! She’s Very nice and accommodating."
Arturo Hernandez Hernandez
August 29, 2024
"Been with them for about a year now. They answer all my questions and are always there when i need them. Super great agents."
Juan Martinez
August 29, 2024
"I appreciate this office. Always helpful in my insurance needs. Would highly recommend"
Nora Ramirez
August 29, 2024
"Buen servicio de esta oficina."
Gerry Labastida
August 29, 2024
"Best customer service. Beatriz and her team are always very friendly and helpful"
Danny Gomez
August 29, 2024
"Best customer service. Beatriz and her team are always very helpful"
Andrew Wun
August 3, 2024
"Very helpful! I'd highly recommend this State Farm office!"
Anh Tran
July 10, 2024
"This review is for Catherine Nguyen, an agent in Beatriz Q's office. In the last couple calls to Beatriz's office, Catherine had been extremely courteous and helpful with my request for help. She got all my issues resolved fast and satisfactorily. I look forward to work with her again. Thank you, Catherine."
Jasbir Singh
July 3, 2024
"Prompt & Efficient. Exceptional Customer Service. Professional in handling the process.....!!"
Brittany Wolak
July 3, 2024
"Beatriz and her team have always been very responsive and helpful, taking time to review choices and options with me before making decisions regarding my policies and coverage. We have been with this agency for over seven years and are very happy with the customer service. Highly recommend!"